Domiciliary Care

What is Domiciliary Care?

Domiciliary care, sometimes called home care, is for anyone who wants to stay in their own home but may need some extra help with personal care, medication management, household tasks, trips into the community, either social or medical, or any other activity. Domiciliary Care, also known as Dom Care, is rapidly becoming a popular alternative to residential and nursing care. Domiciliary care enables those with varying care needs (through illness, long-term medical issues or old age) to remain in the comfort of their own home.

One of the main benefits of domiciliary care is that it provides a substantial level of support without impacting on your loved one’s independence.

Sam2Sam Deaf Care service ltd provides flexible care and support to those 18 years old and above. We also specialise in caring for those who are deaf or hard of hearing and their loved ones. Our dedicated, friendly carers offer dependable and personalised domiciliary care with the advantage of the ability to communicate in sign language. This is an added bonus to the quality of service we deliver.

We are a family run business and we pride ourselves on being able to provide an exemplary home care service, placing the customer at the heart of everything we do. We ensure that we work to the industry’s codes of practice and our own stringent policies and procedures, creating a safe and caring environment to all Sam2Sam Deaf Care Service Ltd clients.

Through the provision of specialised training and development workshops, we offer members of the community and those with hearing impairment, the opportunity to secure meaningful employment with us. With our in-house training, our employees are skilled and competent in providing a service that exceeds customer satisfaction and expectations as well as value for money.

Through the provision of specialised training and development workshops, we offer members of the community and those with hearing impairment, the opportunity to secure meaningful employment with us. With our in-house training, our employees are skilled and competent in providing a service that exceeds customer satisfaction and expectations as well as value for money.

Live-in Care

What is Domiciliary Care?

Choosing Live-in Care with Sam2Sam Deaf Care Service Ltd is knowing your devoted and dedicated carer is always there to help you 24 hours a day in the comfort of your own home. Sam2Sam offer support to adults who are hearing, hard of hearing, deaf or deaf-blind over the age of 18.

Live in care gives you control over your care, bringing you one-to-one support with consistent continuity. Our 24-hour one-to-one care and support can be as varied as you wish, involving personal care and continence care, support with medication, helping with restricted mobility to complex care for health issues such as:

  • Dementia
  • Spinal Injury
  • Neurological
  • Epilepsy
  • Moto neurone disease

Benefits of Live-in Care

  • Short/Long-term illnesses and respite care.
  • Emergency, urgent live-in care
  • Nutritious homemade cooking
  • Support with personal care
  • Prompting/administering Medication
  • Companionship and comfort
  • Person centred approach
  • Escorted appointments, shopping and trips into the community
  • Friendly, honest and fully trained carers
  • 24/7 genuine customer service

We understand that having someone coming to live in your house can be a big step. That’s why we take much care in matching you with the perfect carer to suit your personal needs. The matching process is done through a comprehensive assessment by people, not a computer. We take pride in our personal approach to arranging your 24 hour care.

We only recruit the right live-in care staff, and look for hard-working individuals with a special blend of compassion, common sense, reliability and a great sense of humour.

We will come to your home to discuss a tailored package face-to-face with you. We want to fully understand your needs, home situation, likes and dislikes. Then we go away to consider which of our care staff would be the best match.

All our carers are fully trained and qualified live-in care staff, all with their own mix of experience, qualifications, background and interests – there will be someone to suit you and your situation.

Often of greatest importance is the companionship a carer gives you, talking, listening and simply keeping you company. What this then allows is time for you and your loved ones to be a family, spending quality time together.

Maintaining your home is important too – your carer can support with your housekeeping, cleaning, laundry and shopping, as well as trips out into the community. We also understand the importance of nutrition. Our carers will cook to your tastes and advise on how to achieve a well-balanced diet.

Maintaining your home is important too – your carer can support with your housekeeping, cleaning, laundry and shopping, as well as trips out into the community. We also understand the importance of nutrition. Our carers will cook to your tastes and advise on how to achieve a well-balanced diet.

What happens when your carer takes a break?

We ensure changeovers from one carer to another cause little or no disruption to you and your family.

Therefore, the day before your carer is due to go on leave, another fully trained Sam2Sam carer will arrive at your home for a comprehensive, overnight handover.

What if my carer is sick or must leave in an emergency?

In the event of an emergency or if a carer becomes sick and must return home for any reason, Sam2Sam will immediately supply a fully trained alternative carer. Rest assured that we will never leave you without care and guarantee continuity of service.

Direct employment

We guarantee cover and consistency of service because we directly employ all of our carers. Sam2Sam takes responsibility for your carer’s ongoing supervision and management, as well as their training and continual professional development ensuring every aspect of the service you receive is managed by our team.

Our services are also regularly checked and inspected by our regulators CQC.

Things to Consider

Live-in care is suitable for individuals or couples who can provide a spare room for the carer to sleep and keep their belongings. It is also somewhere the carer will be able to go when they take a break.

The client will also provide all meals and drinks for the carer and most clients and carers eat together.

A free live-in care assessment

Naturally, you and your family to will have plenty of questions that you want to ask. We offer an informal and free of charge meeting with one of our managing directors. They will arrange to meet with all involved ,including most importantly the person who requires care. From this meeting a person centred support plan will be developed. This plan will be unique to your requirements and will provide important direction to the carer on a daily basis.

Once everything is agreed, we will offer you a selection of carers which we feel most accurately suit your requirements. Call or email us to find out more.

Referral Form

The information you provide us in this form is private and confidential and will only be accessed by a member of SAM2SAM staff; your information will not be passed on to any other bodies unless it is legally necessary or required by other bodies in order to provide our service.


What happens next?

After completing the form you will receive an automated email receipt, if you do not receive this receipt then please check the junk/spam box of your email client.

You will later be contacted by a member of SAM2SAM staff to further discuss your application.

If you have any further questions that you would like to ask before filling in this form, then please do not hesitate to contact us: info@sam2sam.com

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